Please read on to learn how we collect, use and handle your information when you use the website and all related services (“Service”) provided by Moon Jelly Agency.

Moon Jelly Agency may update this Privacy Policy at any time and without prior notice by posting a new version at The information on this site and your use of it is subject to the most recent version of the Privacy Policy posted.


When we say, “we,” “our,” or “us,” we’re referring to Moon Jelly Agency, registered with the Dutch Trade Register with number 69986991, our employees, directors, officers, affiliates, and subsidiaries. When we say, “you” or “your”, we’re referring to you, your team, company or persons that have registered with us to use Moon Jelly Agency.

What information do we collect?

When you register for and use the Service, you may be providing us with personal information, like your name, email address, or billing address. When you use the Service, we store, process and transmit your files and information related to them. We may also collect device-specific information (such as your browser version and operating system), information about your location (such as your IP address), and information which we store in our server logs (such as details regarding how you used the Service, device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL). We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage and application data caches.


At Moon Jelly Agency we do our very best to protect your personal information against loss, theft, and misuse. This includes extensive administrative, physical and technical measures to safeguard our customers’ information against any unauthorized access, disclosure, alteration or destruction.

All supplied billing information is transmitted and encrypted into our Payment gateway providers database, only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. The transmission of this information is encrypted using Secure Socket Layer (SSL) and will not be stored on our servers.

Information on our use of cookies

Our website uses Cookies and similar technologies to distinguish your preferences from those of the other visitors of our Website. This helps us provide you with a good experience when you browse our Website and also allows us to improve our Website and Services..

Cookies and similar technologies do not allow to systematically collect data that enable us to identify the users of our Website. They only allow us to approve the operation of our Website, to understand the interests of our users and to measure the effectiveness of the content of our Website.

We are obliged to ask for your permission in order to use or save certain types of cookies and similar technologies on your computer or mobile devices. This cookie policy clearly and completely informs you about the cookies we use and their purpose. Please read our Privacy Policy in order to take note of the Privacy rules applicable to the Website.

What is a cookie

A “cookie” is a small text file that is sent from the our server and is stored on your computer’s hard drive. This way we can remember your preferences when visiting our Website. As soon as you visit our website you will be asked for permission in order to set the different categories of cookies that we use.

Cookie types

Cookies can be subdivided based on their offspring, function and durability.

First party cookies are cookies set by a website visited by the user i.e. the website displayed in the address bar. (e.g. cookies placed by URL of your website if you use these cookies) Third party cookies are cookies that are set by a domain other than the one being visited by the user. A third party cookie occurs when a user visits a Website and a third party sets a cookie through that Website (e.g. cookies placed by Google, Facebook, Instagram or other social media platforms).

Functional cookies are cookies that ensure the proper functioning of the Website (e.g. cookies for login or registration, language preferences) and their installation does not require your permission. Non necessary cookies are cookies that can be set for statistical, social, targeting and commercial purposes. They are not related to the mere technical support of the Website. Cookies with statistical purposes allow us to check which pages of the Website you visit, where your computer is localized etc. Cookies with social purposes allow the user to share the content of the visited Website through social media directly to others. Cookies with targeting purposes allow a creation of your profile based on your surfing behaviour so that the displayed advertisement will be adapted to your interests. Cookies with commercial purposes keep track of how many and which advertisements were displayed to a user. .

Persistent cookies are stored on a users’ device in between browser sessions which allow preferences or actions of the user to be remembered. The cookies are activated every time the user that set these cookies visits the Website (e.g. cookies set by social media such as Twitter, Facebook, Google Analytics etc.) Most non-functional cookies are persistent cookies.

Session cookies allow websites to link the actions of a user only during a browser session. A browser session starts when a user opens the browser screen and ends when he closes the browser screen. Session cookies are only set temporarily. When you close the browser, the cookies will be removed. Most functional cookies are session cookies.

This Privacy Policy is effective as of November 1, 2018.